Frequently Asked Questions
Got questions? We've got answers about Satlify Bitcoin portfolio tracking.
How does Satlify work?
Satlify automatically tracks your Bitcoin portfolio and visualizes its performance in real time. You can add wallets, import transactions via CSV, or enter trades manually.
Is it free to use?
Yes! You can use Satlify for free with a limited number of portfolios and transactions. If you need advanced features like analytics, CSV import/export, or email summaries, you can upgrade to a Basic or Pro plan.
Is my data secure?
Absolutely. Your data is encrypted at rest and in transit. We never share your information with third parties. We use modern security practices and two-factor authentication to keep your account safe.
Can I import transactions from an exchange?
Yes! Satlify supports CSV import with AI-powered column detection that automatically recognizes formats from popular exchanges. Simply upload your CSV file, review the preview, and confirm — it's that easy. Available on Basic and Pro plans.
What analytics does Satlify offer?
Satlify provides a comprehensive analytics suite including ROI tracking, drawdown analysis, portfolio performance charts, cost basis vs. market value comparisons, and DCA accumulation insights. Pro users also get advanced metrics like Sharpe ratio, rolling volatility, and more.
Can I track multiple portfolios and wallets?
Yes! Depending on your plan, you can manage multiple portfolios and wallets. The Free plan includes 1 portfolio and 1 wallet, the Basic plan supports up to 5 portfolios and 10 wallets, and the Pro plan gives you unlimited access to both.
Can I change or cancel my plan?
Of course! You can upgrade, downgrade, or cancel your subscription at any time from the Settings page. Changes take effect at the end of your current billing period, and you won't lose any data.
How can I contact support?
You can reach our support team directly from the app using the "Support" section in Settings, or by emailing us at support@satlify.io. We typically respond within 24 hours.